Leads are almost impossible to secure
Leads frequently put down their phones after a few hours because they usually don’t expect 15 phone calls in 10 minutes. If you’re using call tracking software and technology, you can see which of your leads are the most engaged -- and then focus on them!
Cold transfers and blind calls can feel harsh and rude, ruining customer experience.
We, at LeadAdvisors, use a more effective and friendly approach that can be web-based.
Instead, our agent brings us up to speed with the client’s concerns, then informs the caller regarding the transfer. Warm transfer calls and inbound calls convey to customers about your company’s dedication to customer service, assuring conversion.